Airport Passenger Service Specialist

Trego-Dugan-Aviation-; Tallahassee (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Trego-Dugan Aviation is seeking a Passenger Service Agent to greet and assist travelers, handle ticketing and boarding, and support passengers with special needs at our gates. You will be the face of the operation, delivering outstanding service in a fast-paced environment.

Key responsibilities include processing tickets, checking baggage, providing timely flight information, and assisting with wheelchair and accessibility needs, while ensuring FAA and airport safety compliance.

Qualifications

• Must read, write and communicate effectively in English.
• Ability to work calmly and efficiently under time constraints in a high-pressure airport environment.
• Willingness to work varied shifts including evenings, nights, weekends and holidays.

Responsibilities

• Process customer tickets, check baggage, monitor carry-on baggage and assign seats.
• Provide information on arrival/departure times, boarding procedures, and seating.

Skills

Customer service

Communication

English proficiency

Work under pressure

Tools

Sabre

Amadeus

Job description

Trego-Dugan Aviation is seeking a Passenger Service Agent to greet and assist travelers, handle ticketing and boarding, and support passengers with special needs at our gates. You will be the face of the operation, delivering outstanding service in a fast-paced environment.

Key responsibilities include processing tickets, checking baggage, providing timely flight information, and assisting with wheelchair and accessibility needs, while ensuring FAA and airport safety compliance.