Airport Passenger Experience Agent — Flight Privileges

Unifi Aviation LLC; Kahului (HI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Flight Privileges

Weekly pay for hourly employees

Paid time off

Medical, Dental and Vision Insurance

401k for all employees

Discounts and wellness programs

Job summary

Unifi Aviation LLC is seeking entry-level Customer Service Agents to assist passengers from arrival through check-in and boarding. Paid training is provided, and benefits accompany full-time employment.

Responsibilities include assisting passengers with special needs, managing ticketing and check-in, and guiding travelers through Customs and Immigration. This role emphasizes safety, courtesy, and accurate service delivery.

Qualifications

• High School diploma or GED required.

Responsibilities

• Assist passengers with arrival and check-in, including support for passengers with special needs.
• Handle ticketing and check-in via computerized system, including boarding and baggage service.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents with wheelchairs, strollers, and gate-checked bags.
• Ensure safety procedures and policies are followed.
• Complete work safely and report hazards per policy.

Skills

Customer service

Communication

Education

High School diploma or GED

Job description

Unifi Aviation LLC is seeking entry-level Customer Service Agents to assist passengers from arrival through check-in and boarding. Paid training is provided, and benefits accompany full-time employment.

Responsibilities include assisting passengers with special needs, managing ticketing and check-in, and guiding travelers through Customs and Immigration. This role emphasizes safety, courtesy, and accurate service delivery.