Aviation Customer Service Agent — Flight Benefits Included

Unifi Aviation LLC; City of White Plains (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay for hourly employees

Paid time off

Medical, dental & vision insurance

401k

Employee discounts

Wellness programs

Job summary

Unifi Aviation LLC is hiring for airport passenger service roles in a fast-paced environment. You will assist passengers with arrivals, check-in, boarding, baggage, and reservations, while delivering exceptional service and resolving inquiries.

No prior experience is required as paid training is provided. This role includes handling wheelchair assistance, VIP passengers, and special needs support, with opportunities for advancement within a safety-conscious team.

Qualifications

• No experience required; paid training provided.
• Strong interpersonal and problem-solving skills.
• Ability to assist passengers with diverse needs and inquiries.

Responsibilities

• Assist passengers with arrivals, check-in, and boarding.
• Process tickets, baggage, reservations, and related queries.
• Direct passengers through Customs, Immigration, and Quarantine.
• Support ramp agents with wheelchairs, strollers, and gate-checked items.
• Adhere to safety policies and report hazards.

Skills

Customer service

Communication

Education

High School diploma or GED

Job description

Unifi Aviation LLC is hiring for airport passenger service roles in a fast-paced environment. You will assist passengers with arrivals, check-in, boarding, baggage, and reservations, while delivering exceptional service and resolving inquiries.

No prior experience is required as paid training is provided. This role includes handling wheelchair assistance, VIP passengers, and special needs support, with opportunities for advancement within a safety-conscious team.