Airport Passenger Experience Agent

Ultipro; Brunswick (GA); On-site; USD 18,000 - 25,000; Full time

Job summary

Ultipro in Brunswick, GA is seeking a customer service agent to greet and assist passengers at the ticket counter and through self-service check-in, gates, and baggage handling. You will provide information, pre-screen tickets, and support the boarding process.

The role requires a high school diploma, basic computer skills, and the ability to stand and lift up to 70 lbs. The position is hourly with duties across the passenger journey in a fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Computer experience necessary.
• Must be 18 years of age or older.
• Must have a working telephone number for contact.

Responsibilities

• Greet passengers, clients and airline personnel in a courteous and professional manner.
• Read and understand documents to pre-screen tickets and determine destinations and gate locations.
• Provide general information to passengers and flight information.
• Direct large pieces of luggage and carts as required and assist with baggage handling.

Skills

Customer Service

Communication

Verbal & Written English

Education

High School diploma

Job description

Ultipro in Brunswick, GA is seeking a customer service agent to greet and assist passengers at the ticket counter and through self-service check-in, gates, and baggage handling. You will provide information, pre-screen tickets, and support the boarding process.

The role requires a high school diploma, basic computer skills, and the ability to stand and lift up to 70 lbs. The position is hourly with duties across the passenger journey in a fast-paced environment.