Airport Customer Service Pro – Travel Perks & Support

United Airlines; Hoschton (GA); Remote; USD 41,600 - 62,400; Full time

Benefits offered by this job

Health benefits

Flight privileges

Vacation days

Two days off per standard schedule

Job summary

United Airlines in Georgia, USA is hiring a Customer Service Representative to assist travelers in the airport lobby and at gates, handling ticketing, luggage, and greetings with courtesy. The role emphasizes reliability, punctuality, and teamwork to deliver a smooth travel experience.

Must be 18+, have a high school diploma or GED, and be legally eligible to work in the United States. The position requires flexibility for day/night shifts, overtime, and weekend work; union-based compensation

Qualifications

• High school diploma or equivalent required.
• Available to work day, night, weekends and holidays, including overtime.
• Legally eligible to work in the United States; no sponsorship required.
• Must be 18 years or older.
• Proficient with computers and basic troubleshooting.

Responsibilities

• Provide courteous and professional assistance to customers in the airport lobby and at gates, including ticketing and luggage handling.
• Solve customer journey problems to ensure a positive travel experience.
• Maintain reliability and punctuality, aligning with flight schedules.
• Adhere to safety protocols and company standards at all times.
• Collaborate with colleagues and support adoption of new technologies and processes.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or GED

Tools

Computer skills

Job description

United Airlines in Georgia, USA is hiring a Customer Service Representative to assist travelers in the airport lobby and at gates, handling ticketing, luggage, and greetings with courtesy. The role emphasizes reliability, punctuality, and teamwork to deliver a smooth travel experience.

Must be 18+, have a high school diploma or GED, and be legally eligible to work in the United States. The position requires flexibility for day/night shifts, overtime, and weekend work; union-based compensation