Airport Operations Office Assistant

Outagamie County; Appleton (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Outagamie County is seeking an Office Assistant to provide general administration support and customer service for airport operations. The role includes receptionist duties, data entry, mail handling, and assisting with events and communications.

The position requires flexibility for four 10-hour shifts (Wed–Sat, 1:00 PM–11:00 PM) with training on select Mondays and Tuesdays. TSA background checks may apply.

Qualifications

• Clerical experience and ability to perform typing, filing, scheduling and minute taking.
• Strong customer service and receptionist skills.
• Ability to work with multi-line phone systems and respond to inquiries.

Responsibilities

• Perform clerical duties: typing, filing, reports, minutes, scheduling meetings and events.
• Greet visitors and route inquiries by email/phone to proper department.
• Support ground, facility and passenger services at the airport.
• Record minutes at meetings and assist with events and promotions.
• Maintain department files and databases related to Airport/FBO tenants and contacts.
• Communicate with tenants, users and the public; handle surveys and data collection.

Skills

Organizational skills

English communication

Confidentiality

Customer service

Multiline phone handling

Education

High school diploma or GED

Equivalent combination of education and experience

Tools

General office software

Job description

Outagamie County is seeking an Office Assistant to provide general administration support and customer service for airport operations. The role includes receptionist duties, data entry, mail handling, and assisting with events and communications.

The position requires flexibility for four 10-hour shifts (Wed–Sat, 1:00 PM–11:00 PM) with training on select Mondays and Tuesdays. TSA background checks may apply.