HR & Administrative Support Specialist

Outagamie County; Appleton (WI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Comprehensive benefits program

Job summary

Outagamie County is seeking an Administrative Assistant to support the Department of Health and Human Services. The role handles onboarding, payroll and personnel actions, maintains databases, and coordinates with internal staff and external clients.

Responsibilities include managing the department’s budget table of organization, preparing reports, training staff on dictation and transcription tools, and ensuring data accuracy across systems.

Qualifications

• Associates degree in administrative assistance science or related field. Three to five years administrative assistant experience handling confidential materials.
• Strong verbal and written communication skills with experience taking minutes.
• Advanced computer skills and ability to train others in system usage; some accounting knowledge.

Responsibilities

• Support management with onboarding, payroll, personnel actions and confidential administrative tasks.
• Maintain department database and tables of organization; manage staff files and licensures.
• Set up and monitor dictation, transcription and speech recognition software; coordinate with IT and vendors.
• Create and analyze department reports; ensure data accuracy within the department.
• Utilize software such as Facility Dude, AtHoc and EHR systems for daily operations.
• Generate evaluations, run query reports for accuracy and tracking; process step increases for HR.
• Review bi-weekly payroll for accuracy and assist with training new staff.
• Reconcile department credit card; prepare vouchers and allocate expenses.
• Run monthly productivity reports for managerial funding review.
• Coordinate staff moves; manage department keys, devices and equipment orders.
• Schedule department Zoom meetings; manage Laserfiche files and document retrieval.
• Provide support for workgroups and special projects; interact with internal/external customers.
• Attend meetings, take minutes and coordinate meeting logistics; backup for board and committee meetings.

Skills

Verbal communication

Written communication

Problem solving

Attention to detail

Training others

Education

Associates degree in administrative assistance science or related field

Tools

Deliver Health dictation software

Laserfiche

EHR system

Facility Dude

AtHoc

Job description

Outagamie County is seeking an Administrative Assistant to support the Department of Health and Human Services. The role handles onboarding, payroll and personnel actions, maintains databases, and coordinates with internal staff and external clients.

Responsibilities include managing the department’s budget table of organization, preparing reports, training staff on dictation and transcription tools, and ensuring data accuracy across systems.