Airport Operations Lead & Revenue Growth

GSP Transportation Inc

Greer (SC)

On-site

USD 55,000 - 80,000

Full time

3 days ago

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Benefits offered by this job

401(k) matching

Company car

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

On-the-job training

Paid time off

Referral program

Vision insurance

Job summary

GSP Transportation Inc. is seeking an Assistant Manager at an airport location to support the Airport Manager. You will direct daily operations, supervise nonexempt staff, coach a sales-driven team, and manage KPIs while ensuring compliance with safety and policy requirements.

This role requires leadership in staffing, scheduling, and performance management. You will act as Airport Manager in absence, drive incremental revenue through upsells and services, and maintain customer satisfaction

Qualifications

Minimum 2-3 years of supervisory or management experience in a customer-facing, sales-driven environment.
Demonstrated ability to manage, coach, and hold accountable a team of 2 or more employees.
Strong communication, organizational, and independent decision-making skills.
Proficiency with rental management systems and business software.
Must be authorized to work in the United States; company is unable to sponsor work authorization.

Responsibilities

Oversee daily airport location operations and hold accountability for all performance outcomes; primary focus is directing the team rather than performing frontline tasks.
Act as the Airport Manager in their absence — make independent decisions on staffing, operations, and customer matters.
Monitor airport location KPIs: fleet utilization, out of service, auction load, recall, revenue, upsell rates, customer satisfaction.
Lead and champion process improvement efforts to increase efficiency and align operations with business needs.
Directly supervises all nonexempt airport staff; schedule, coach, and evaluate performance; administer corrective action and terminations.
Approve timecards, overtime, attendance, and time-off requests.
Coach and motivate the team on upselling vehicle upgrades, protection products, fuel options, and add-on services.
Track and report incremental revenue performance against airport location targets.
Verify rental agreements reflect correct rates and charges.
Set service standards and escalate unresolved customer concerns.