Airport Operations Lead: Customer Service & Security

Clear; Paradise (NV); On-site; USD 28,000 - 41,000; Full time

Job summary

CLEAR is hiring an Assistant Operations Manager at Las Vegas airport to lead daily floor operations, coach a team, and ensure policy adherence on security, service, and sales. The role emphasizes hands-on leadership, incident management, and stakeholder collaboration with TSA and airlines.

Ideal candidates have 1–2 years of supervisory experience in customer-facing settings, strong communication skills, and the ability to thrive in a fast-paced environment with a non-traditional schedule.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation (e.g. retail, restaurants, hospitality, rental cars).
• Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
• Ability to stand/walk for extended periods and work a non-traditional schedule.

Responsibilities

• Spend 80% of time on the floor in a customer-facing environment at the airport.
• Ensure CLEAR and TSA policy and procedures are conducted with security and integrity.
• Monitor & drive security, service & sales on each shift.
• Manage shift briefings, debriefs & huddles, and rotations; coach, mentor and train the team to meet goals.
• Oversee asset control & devices; troubleshoot as needed.

Skills

Leadership experience

Interpersonal skills

Communication skills

Multitasking

Tech proficiency

Mobility/physical stamina

Job description

CLEAR is hiring an Assistant Operations Manager at Las Vegas airport to lead daily floor operations, coach a team, and ensure policy adherence on security, service, and sales. The role emphasizes hands-on leadership, incident management, and stakeholder collaboration with TSA and airlines.

Ideal candidates have 1–2 years of supervisory experience in customer-facing settings, strong communication skills, and the ability to thrive in a fast-paced environment with a non-traditional schedule.