Airport Multi-Unit General Manager - Hospitality Leadership

OTG; Houston (TX); On-site; USD 70,000 - 80,000; Full time

Job summary

OTG at IAH airport is seeking a General Manager to lead day-to-day restaurant and Cibo operations across multiple concepts. You will manage staffing, training, food quality, guest service, inventory, and labor, while ensuring policies and procedures meet OTG standards.

You will drive costs and sales, develop leaders, recruit FOH staff, and maintain a safe, profitable unit in a fast-paced travel environment. A hospitality or culinary degree and multi-unit management experience are preferred.

Qualifications

• Degree in hospitality or culinary field is preferred.
• Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts.
• Proficient knowledge of P&L budgeting and forecasting.
• Strong culinary background and fine dining experience are a plus.

Responsibilities

• Promote an attitude of pride, cooperation, and success in the Unit.
• Accountable for the ordering process and overall unit budgets in the unit.
• Accountable for all cost and sales projections on a weekly basis.
• Ensure cost-effective and efficient staffing and adherence to labor budgets.
• Accountable for unit scheduling managers as well as crewmembers.
• Provides leadership to the managers and crew members in the Unit.
• Accountable for establishing and maintaining high standards for food quality and customer service.
• Direct the managers and crewmembers to achieve company standards.
• Administrate and follows-up management and crewmember training.
• Assigns and defines areas of responsibility for the managers, establishing and setting deadlines.
• Directs the team toward achieving the Unit's financial goals.
• Maintains a positive work environment for both the management team and staff.
• Provides a workplace free from hazards, following all safety policies set forth by the company.
• Accountable for leading the recruitment of FOH staff.
• Accountable for knowing and understanding the crewmember handbook and CBA and communicating the OTG policies and procedures with consistency.
• Oversees CIBO Markets in assigned quadrants.
• Complete other tasks as assigned.

Skills

P&L budgeting

Forecasting

Leadership

Communication skills

Training & coaching

Staffing management

Integrity & work ethic

Education

Degree in hospitality or culinary field

Job description

OTG at IAH airport is seeking a General Manager to lead day-to-day restaurant and Cibo operations across multiple concepts. You will manage staffing, training, food quality, guest service, inventory, and labor, while ensuring policies and procedures meet OTG standards.

You will drive costs and sales, develop leaders, recruit FOH staff, and maintain a safe, profitable unit in a fast-paced travel environment. A hospitality or culinary degree and multi-unit management experience are preferred.