Airport Merchandise Lead - $20/hr, PTO & Free Museum Access

Rock-and-Roll-Hall-of-Fame-&-Museu

Cleveland (OH)

On-site

USD 25,000 - 33,000

Full time

5 days ago

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Benefits offered by this job

Starting pay $20 per hour

Paid time off for part-time staff

Free access to Rock Hall Museum events

Employer paid parking

Job summary

The Rock & Roll Hall of Fame operates an Airport Store in Cleveland, OH, seeking a Merchandise Supervisor/Keyholder. This full-time role requires 5:00 am shifts and may include work at the Rock Hall Museum location in downtown Cleveland. Primary duties include engaging travelers, merchandise recommendations, and service excellence.

Starting pay is $20.00 per hour. Candidates should have at least two years of supervisory experience and strong customer service skills; bilingual abilities are a

Qualifications

High school diploma or equivalent required.
Two years of supervisory experience preferred.
Retail sales and cashier experience required.
Bilingual capabilities are helpful.

Responsibilities

Engage guests in the Airport Store and recommend merchandise to connect them to rock history.
Upsell support programs and product accessories to increase revenue.
Use the POS system to transact guest purchases.
Communicate new policies to staff and model customer-focused service.
Perform daily tasks including organizing apparel and stocking shelves.

Skills

Supervisory experience

Retail sales experience

Bilingual capabilities ( Helpful )

Microsoft Office

POS system proficiency

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Starting pay is $20.00 per hour. Candidates should have at least two years of supervisory experience and strong customer service skills; bilingual abilities are a

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