Part-Time Museum Security & Guest Services Pro

ADP, Inc.; Cleveland (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Museum access

Parking paid

Public transport access

Paid time off

Job summary

The Rock & Roll Hall of Fame is seeking a part-time Security Representative to deliver superior visitor service, provide accurate information, and monitor the Museum and assets to ensure a safe environment for visitors and staff.

Responsibilities include assisting visitors, directing flow, answering questions about exhibits, procedures, parking, and local attractions, and responding to emergencies within the Museum.

Qualifications

• High school graduate or equivalent.
• Ability to read and demonstrate basic oral, written, mathematical and manual skills.
• Ability to communicate in standard English.

Responsibilities

• Provides superior service to visitors using Fans First principles and information.
• Welcomes, assists, and directs visitors courteously; provides exhibit and policy information.
• Resolves visitor complaints quickly and facilitates special accommodations.
• Maintains cleanliness and safety in assigned areas; monitors for safety and security.

Skills

Visitor service

English proficiency

Education

High school diploma or equivalent

Job description

The Rock & Roll Hall of Fame is seeking a part-time Security Representative to deliver superior visitor service, provide accurate information, and monitor the Museum and assets to ensure a safe environment for visitors and staff.

Responsibilities include assisting visitors, directing flow, answering questions about exhibits, procedures, parking, and local attractions, and responding to emergencies within the Museum.