Store Lead: Elevate Guest Experience & Team Performance

Rock-and-Roll-Hall-of-Fame-&-Museu; Cleveland (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance options

Dental and vision insurance

Life insurance

4 health plan options

Employer paid parking

403b retirement plan

Paid holidays and vacation time

Volunteer time off

Job summary

The Rock Hall Store in Cleveland, OH seeks a Store Supervisor to lead guest experiences and drive store performance. This full-time role requires open shift availability and a passion for rock and roll.

You will supervise daily store operations, engage guests with merchandise, coach the team, and use reports to optimize merchandising and sales. This role offers growth opportunities within a dynamic museum retail environment.

Qualifications

• Basic oral, written, mathematical and manual skills.
• Ability to communicate in standard English.
• High school diploma or equivalent; bachelor's degree preferred.

Responsibilities

• Engages guests and helps connect them to Rock Hall merchandise.
• Supports Store Management with merchandising and daily sales goals.
• Organizes apparel and maintains stock on the sales floor.
• Operates POS system to transact guest purchases.

Skills

Basic literacy

English communication

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

The Rock Hall Store in Cleveland, OH seeks a Store Supervisor to lead guest experiences and drive store performance. This full-time role requires open shift availability and a passion for rock and roll.

You will supervise daily store operations, engage guests with merchandise, coach the team, and use reports to optimize merchandising and sales. This role offers growth opportunities within a dynamic museum retail environment.