Airport Ground Transport Customer Specialist

Ace Parking Management; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Vacation/Sick Based on a Pro-Rated Bas

Holiday Based on Hours Worked

Discount Programs

Job summary

ACE Parking is seeking a Customer Service Representative I to greet travelers and provide information on ground transportation options in a professional, friendly manner. You will guide guests to the correct staging areas and support airport personnel as needed.

Ideal candidates have strong communication skills, a customer-service mindset, and the ability to work in varying weather conditions in a busy environment. Join a team that values respect and teamwork.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Ability to work in varying weather conditions.

Responsibilities

• Welcoming travelers with a friendly greeting at airport terminals.
• Answering questions about ground transportation options.
• Directing travelers to the correct staging zone for transport.
• Using handheld devices to log and retrieve ground transportation information.
• Maintain a clean, safe area and report any issues.

Skills

Strong communication and interpersonal

Customer service orientation

Education

High school diploma or equivalent

Job description

ACE Parking is seeking a Customer Service Representative I to greet travelers and provide information on ground transportation options in a professional, friendly manner. You will guide guests to the correct staging areas and support airport personnel as needed.

Ideal candidates have strong communication skills, a customer-service mindset, and the ability to work in varying weather conditions in a busy environment. Join a team that values respect and teamwork.