Airport Ground Handler & Passenger Services Specialist

Avflight Corporation; Middletown Township (PA); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Avflight Corporation is seeking a customer service agent to assist airline passengers and cargo operations at the airport. You will handle ticketing, fare calculations, refunds, baggage processing, and passenger guidance with a focus on safety and efficiency.

Responsibilities include loading/unloading cargo, operating ground support equipment, cabin cleaning, and basic aircraft servicing. The role requires flexibility for swing/graveyard shifts and weekend work.

Qualifications

• Excellent communication skills and ability to interact professionally with customers and colleagues.
• Ability to push/pull/lift up to 50 lbs as required by duties.
• Must read and write English; bilingual skills are a plus.
• Must be 18 years or older and have legal authorization to work in the U.S.
• High school diploma or GED or equivalent is required.

Responsabilités

• Provide efficient, friendly service to all customers and complete requested transactions.
• Arrange passenger itineraries, fare calculations, ticketing, refunds and baggage processing.
• Guide passengers between terminal and aircraft maintaining safety.
• Load/unload cargo and operate ground equipment as needed.
• Perform cabin cleaning and basic aircraft servicing, including de-icing when required.
• Adhere to safety policies and be prepared for varied shifts including weekends and holidays.

Connaissances

Excellent communication skills

Lift 50 lbs

English literacy

Bilingual a plus

Age 18+

Formation

High School diploma or GED

Outils

Ground support equipment

Description du poste

Avflight Corporation is seeking a customer service agent to assist airline passengers and cargo operations at the airport. You will handle ticketing, fare calculations, refunds, baggage processing, and passenger guidance with a focus on safety and efficiency.

Responsibilities include loading/unloading cargo, operating ground support equipment, cabin cleaning, and basic aircraft servicing. The role requires flexibility for swing/graveyard shifts and weekend work.