Airport Ground Services Supervisor

Unifi Aviation LLC; Lafayette (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

PTO

Medical Dental Vision

401k

Discounts

Wellness programs

Job summary

Unifi Aviation LLC in Lafayette, LA, seeks a Customer Service Supervisor to lead a team of agents delivering service to arriving and departing passengers. You will oversee check-in, ticketing, boarding, baggage handling and handle passenger queries with empathy.

The role requires a high school diploma, ability to obtain credentials, and at least 1 year in aviation or ground handling preferred. Extensive customer interaction and safety compliance are essential.

Qualifications

• High School diploma or GED required.
• Must be able to obtain credentials as per airport/state regulations.
• Minimum 1 year of aviation or ground handling experience preferred.

Responsibilities

• Lead a team of agents in delivering passenger service.
• Assist passengers with arrivals, check-in, boarding, and special needs.
• Handle ticketing, check-in, reservations, and baggage services.

Skills

Customer service

Team leadership

Communication

Empathy

Education

High School diploma/GED

Job description

Unifi Aviation LLC in Lafayette, LA, seeks a Customer Service Supervisor to lead a team of agents delivering service to arriving and departing passengers. You will oversee check-in, ticketing, boarding, baggage handling and handle passenger queries with empathy.

The role requires a high school diploma, ability to obtain credentials, and at least 1 year in aviation or ground handling preferred. Extensive customer interaction and safety compliance are essential.