Airport Ground Operations Lead

Unifi Aviation LLC; Little Rock (AR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flight Privileges

Weekly pay

Paid time off

Comprehensive Medical, Dental and Vis

401k

Exclusive discounts

Job summary

Unifi is looking for dedicated individuals for customer service roles in aviation. Responsible for leading a team of agents, you'll assist passengers during arrival and check-in, ensuring a positive experience for those with special needs.

Your role involves ticketing, check-in, and compliance with safety regulations, all while working in a dynamic, often busy environment. Applicants should have a high school diploma and be physically capable of lifting and assisting passengers.

Qualifications

• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Leading a team of agents in customer service duties.
• Assist passengers with a friendly welcome through arrival and check-in process.
• Handle all aspects of ticketing and check-in by operating a computerized system.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs and strollers are available.
• Push wheelchairs with passengers through all areas of the airport.
• Monitors and enforces safe working conditions.
• Promotes and adheres to policies concerning Safety and Anti-Harassment.
• Complete work in a safe and secure manner.

Education

High School diploma, GED or equivalent education

Job description

Unifi is looking for dedicated individuals for customer service roles in aviation. Responsible for leading a team of agents, you'll assist passengers during arrival and check-in, ensuring a positive experience for those with special needs.

Your role involves ticketing, check-in, and compliance with safety regulations, all while working in a dynamic, often busy environment. Applicants should have a high school diploma and be physically capable of lifting and assisting passengers.