Airport Food & Beverage Shift Supervisor

SSP Group; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

SSP America in Pittsburgh is seeking a Shift Supervisor to lead daily operations across our airport portfolio, including Shake Shack, Stack & Press and Convive Coffee Shop. You will drive service quality and ensure adherence to SSP standards.

Responsibilities include greeting guests, training new hires, and completing opening, ongoing, and closing checklists while coaching the team to meet business goals. The role requires a TSA background check and a high school diploma.

Qualifications

• Pass a 10-year TSA background check.
• High School Diploma or equivalent.
• Minimum of 1 year of experience in the food & beverage industry.
• Full Service and/or Quick Service restaurant experience, preferred.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, on-going, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.

Skills

Guest service

Team supervision

Training

Compliance

Education

High School Diploma

Job description

SSP America in Pittsburgh is seeking a Shift Supervisor to lead daily operations across our airport portfolio, including Shake Shack, Stack & Press and Convive Coffee Shop. You will drive service quality and ensure adherence to SSP standards.

Responsibilities include greeting guests, training new hires, and completing opening, ongoing, and closing checklists while coaching the team to meet business goals. The role requires a TSA background check and a high school diploma.