Shift Supervisor — Airport Food Service Leader

SSP Deutschland GmbH; San Diego (CA); Hybrid; USD 44,000 - 66,000; Full time

Benefits offered by this job

Employee Meal Plan

Full Benefits

Paid Time Off

401 K with company match

Employee Assistance Program

Job summary

SSP America in San Diego manages food service at the airport; our Shift Supervisors are the first step into management, ensuring service standards are met.

As a Shift Supervisor you will greet guests, run shifts, train new hires, and ensure opening, ongoing, and closing tasks are completed to SSP standards.

You will provide coaching to teammates, support achieving business goals, and participate in benefits while advancing your leadership career in a fast-paced travel setting.

Qualifications

• Experience in fast-paced customer service environments.
• Ability to lead a shift and coach team.
• Familiarity with opening/closing procedures.

Responsibilities

• Greet guests and maintain SSP standards.
• Lead shifts to meet operating standards.
• Train new hires on procedures.
• Complete opening, closing checklists.
• Support and coach teams to meet goals.

Skills

Customer service

Team leadership

Coaching

Training

Tools

POS systems

Microsoft Excel

Job description

SSP America in San Diego manages food service at the airport; our Shift Supervisors are the first step into management, ensuring service standards are met.

As a Shift Supervisor you will greet guests, run shifts, train new hires, and ensure opening, ongoing, and closing tasks are completed to SSP standards.

You will provide coaching to teammates, support achieving business goals, and participate in benefits while advancing your leadership career in a fast-paced travel setting.