Shift Supervisor - Food Travel Service

SSP; Sarasota (FL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Great pay $20.00-$21.00 per hour

Great benefits

Free Parking

2 weeks PTO (Paid Time Off)

Immediate Hiring

Great Advancement Opportunities

Job summary

SSP America is seeking a Shift Supervisor to lead daily operations and ensure SSP standards are met. You will greet guests, supervise shifts, train new hires, and support teams to drive guest satisfaction and achieve business goals.

The role emphasizes customer service excellence, adherence to procedures, and proactive coaching. Strong communication and a prior background in food & beverage are preferred.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of experience in the food & beverage industry.
• Full Service and/or Quick Service restaurant experience, preferred.
• Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
• Excellent written and verbal communication.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, on-going, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Education

High School Diploma

Job description

SSP America is seeking a Shift Supervisor to lead daily operations and ensure SSP standards are met. You will greet guests, supervise shifts, train new hires, and support teams to drive guest satisfaction and achieve business goals.

The role emphasizes customer service excellence, adherence to procedures, and proactive coaching. Strong communication and a prior background in food & beverage are preferred.