Airport F&B Unit GM: Operations & Guest Experience

Areas USA, Inc; Fort Lauderdale (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Areas USA, Inc. seeks a Unit General Manager I for our Fort Lauderdale airport food & beverage operation. You will lead and oversee all aspects of the unit, drive results, maintain company culture, and manage key client relationships to ensure exceptional guest service.

You will develop training programs, mentor the management team, ensure health, safety, and liquor compliance, and align with brand standards. The role requires scheduling, budgeting, and strong leadership across shifts.

Qualifications

• High School Diploma or equivalent required.
• 2+ years restaurant management experience.
• Strong communication and customer service skills.
• Ability to organize shift-level tasks.
• Proven leadership and team motivation abilities.
• Understanding of sales, labor costs, and food costs.
• Ability to work under pressure and meet deadlines.
• Flexible schedule, including weekends and holidays.
• Familiarity with inventory management basics.
• Knowledge of safety and sanitation standards.
• Ability to train and develop staff.
• Commitment to company policies and procedures.

Responsibilities

• Follow all policies, procedures, and training programs.
• Oversee food usage and reconciliations for deliveries.
• Resolve customer concerns about food quality or service.
• Maintain sanitation standards and complete required documentation.
• Ensure health and safety standards and liquor regulations where applicable.
• Complete shift-related paperwork promptly.
• Monitor supply levels for tableware and cleaning items.
• Report maintenance and repair needs for equipment.
• Execute opening and closing procedures; maintain security.
• Provide feedback on team performance.
• Make hiring and termination recommendations per guidelines.
• Enforce dress code guidelines and grooming standards.
• Assist with on-the-job training for new team members.
• Monitor food preparation to ensure brand and company standards.
• Forecast labor and staffing according to business needs.
• Onboard and develop associates assigned to their concept.
• Other duties as assigned by supervisor.

Skills

Leadership

Customer service

Communication

Team management

Scheduling

Training

Education

High School Diploma or equivalent

Job description

Areas USA, Inc. seeks a Unit General Manager I for our Fort Lauderdale airport food & beverage operation. You will lead and oversee all aspects of the unit, drive results, maintain company culture, and manage key client relationships to ensure exceptional guest service.

You will develop training programs, mentor the management team, ensure health, safety, and liquor compliance, and align with brand standards. The role requires scheduling, budgeting, and strong leadership across shifts.