Airline Customer Service Supervisor — Lead & Elevate Service

Wayne State University; Piedmont (CA); On-site; USD 25,830 - 30,307; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel benefits

Job summary

A regional airline is seeking a motivated and reliable Customer Service Supervisor to manage departmental operations. The role includes supervising team members, providing career development, and ensuring compliance with company policies. Ideal candidates will demonstrate excellent organizational skills and the ability to multitask. This position offers competitive pay starting at $18.75/hour, with benefits including paid training, holiday pay, and family travel on the airline’s network.

Qualifications

• Prior experience with internal controls processes for accountable items.
• Ability to work a flexible schedule.
• Extensive knowledge of QIK.

Responsibilities

• Manage operational activities of the department.
• Supervise team members and ensure quality customer service.
• Provide career development to the team.

Skills

Excellent organizational skills

Ability to multitask

Ability to work well with management

Conflict resolution skills

Familiarity with Microsoft Office Suite

Education

Bachelor’s Degree in Aviation, Business, or related field

Job description

A regional airline is seeking a motivated and reliable Customer Service Supervisor to manage departmental operations. The role includes supervising team members, providing career development, and ensuring compliance with company policies. Ideal candidates will demonstrate excellent organizational skills and the ability to multitask. This position offers competitive pay starting at $18.75/hour, with benefits including paid training, holiday pay, and family travel on the airline’s network.