Airport Customer Experience Pro — Bonuses & Benefits

National Car Rental; Daytona Beach (FL); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan with 401k and+

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Daytona Beach Airport is seeking a Customer Experience Representative (CXR). You will provide friendly, efficient service to customers, explaining rental terms and vehicle features while handling reservations and inquiries.

The position offers $18.00 per hour, $18.50 after 4pm, plus monthly bonus incentives; anticipated yearly target of $37,400–$47,000. Located at Daytona Beach Airport, FL 32114. Full-time schedule Wed-Sun 4pm-12am.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support.
• Authorized to work in the United States without company sponsorship.

Responsibilities

• Greet customers in a professional, friendly manner.
• Explain rental terms, vehicle features, and services.
• Offer protection products and upgrades to meet customer needs.
• Assist with directions, maps, and local information.
• Handle reservations, rate quotes, and inquiries via phone or in person.
• Document and verify driver information to ensure efficient rentals and returns.
• Identify and communicate vehicle issues or maintenance needs.
• Pursue on-the-job training and company-sponsored development.

Skills

Customer service

Sales experience

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

National Car Rental at Daytona Beach Airport is seeking a Customer Experience Representative (CXR). You will provide friendly, efficient service to customers, explaining rental terms and vehicle features while handling reservations and inquiries.

The position offers $18.00 per hour, $18.50 after 4pm, plus monthly bonus incentives; anticipated yearly target of $37,400–$47,000. Located at Daytona Beach Airport, FL 32114. Full-time schedule Wed-Sun 4pm-12am.