Airport Customer Experience Specialist - Evening Shift + Bonus

Talentify; Daytona Beach (FL); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with company match

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility at the Daytona Beach Airport is hiring a Customer Experience Representative. You will greet customers, explain rental terms, and help with vehicle features while delivering friendly, efficient service.

This full-time 40-hour schedule includes Wednesday to Sunday 4pm-12am with Mondays and Tuesdays off. Pay starts at $18.00/hour ($18.50 after 4pm) plus monthly bonuses; annual target $37,400–$47,000 with benefits such as health, dental, vision, 401(k), and paid time off.

Qualifications

• Must be at least 18 years old.
• High School Diploma or GED required.
• Minimum 2 years of customer service or sales experience.
• Basic PC skills and proficiency with Microsoft Office.
• Valid driver’s license with clean driving record (no major violations in 3 years).
• Must read, write, and speak English.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Provide superior, efficient service by communicating rental terms and vehicle features.
• Suggest protection products, upgrades, fuel options, and accessories.
• Offer directions and local information to customers.
• Answer reservations, rate quotes, and general questions by phone and in person.
• Place outgoing calls for callbacks and follow-ups.
• Assist with vehicle return inspections and notify management of issues.
• Pursue training and development opportunities.
• Perform miscellaneous and backup duties as needed.

Skills

Customer service

Sales

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Enterprise Mobility at the Daytona Beach Airport is hiring a Customer Experience Representative. You will greet customers, explain rental terms, and help with vehicle features while delivering friendly, efficient service.

This full-time 40-hour schedule includes Wednesday to Sunday 4pm-12am with Mondays and Tuesdays off. Pay starts at $18.00/hour ($18.50 after 4pm) plus monthly bonuses; annual target $37,400–$47,000 with benefits such as health, dental, vision, 401(k), and paid time off.