Airport Customer Experience Ambassador

Unifi Aviation, LLC; Cedar Rapids (IA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flight privileges

Weekly pay

Full-time starts at 30 hours

Paid time off

Medical, Dental and Vision Insurance

401k

Discounts and wellness programs

Job summary

Unifi Aviation, LLC in Cedar Rapids, IA is seeking friendly, reliable individuals to join our passenger services team. You will assist travelers with arrivals, check-in, baggage, boarding and related queries, delivering outstanding service in a fast-paced airport environment.

Paid training provided; includes flight benefits after 30 days for employees and eligible family members. This full-time role requires a minimum 18 years old, High School diploma or GED, and at least two years of customer

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• At least two years of customer service experience.

Responsibilities

• Handle all aspects of ticketing and check-in by operating a computerized system.
• Direct passengers through Customs, Immigration, and Quarantine.
• Maintain a highly visible presence in all customer facing situations.
• Keep passengers informed and make announcements about itineraries and luggage.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill and capabilities.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Job description

Unifi Aviation, LLC in Cedar Rapids, IA is seeking friendly, reliable individuals to join our passenger services team. You will assist travelers with arrivals, check-in, baggage, boarding and related queries, delivering outstanding service in a fast-paced airport environment.

Paid training provided; includes flight benefits after 30 days for employees and eligible family members. This full-time role requires a minimum 18 years old, High School diploma or GED, and at least two years of customer