Airport Curbside Concierge & Check-In Pro

SP Plus Corporation; Providence (RI); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid time off

Tips eligible

Job summary

SP+ Corporation, a Metropolis Company, seeks a Curbside Concierge - Airline Check-in Agent at a busy airport curbside in Providence. You check in passengers, handle luggage, issue boarding passes, and guide guests with TSA-compliant procedures while delivering high-quality customer service.

Early morning shifts, weekends/holidays, outdoor conditions, and airline compliance training are required. 6+ months of guest service preferred; data entry and English communication needed.

Qualifications

• 6 months experience in a face-to-face guest service position preferred.
• Data Entry and/or computer experience preferred.
• Ability to communicate clearly with guests and clients.
• Must be eligible to work in the United States.
• Must pass pre-employment background screening.
• Must pass pre-employment Drug Testing process.

Responsibilities

• Greet guests warmly at the curbside desk and assist with check-in for flights.
• Assist guests with check-in of luggage and verify flight itinerary.
• Input guest information for new enrollments in the process.
• Process check-in of bags and collect payment for bags as required.
• Weigh and tag luggage and issue boarding passes and receipts.
• Provide information and directions, maintain a positive, friendly attitude.
• Manage payments and answer guest questions; ensure TSA standards are followed.

Skills

Customer service

Data entry

Verbal communication

Outdoor/work outdoors

Job description

SP+ Corporation, a Metropolis Company, seeks a Curbside Concierge - Airline Check-in Agent at a busy airport curbside in Providence. You check in passengers, handle luggage, issue boarding passes, and guide guests with TSA-compliant procedures while delivering high-quality customer service.

Early morning shifts, weekends/holidays, outdoor conditions, and airline compliance training are required. 6+ months of guest service preferred; data entry and English communication needed.