Airline Wheelchair Support Specialist

Metropolis Technologies; Norfolk (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Disability insurance

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+, a Metropolis Company, is hiring a Wheelchair Assistant to support passengers with mobility at an airport facility in Norfolk, VA. The role involves delivering courteous assistance, safely guiding passengers, and coordinating with airline and airport staff.

The position requires 18+ years old, US work authorization, ability to obtain airport badge, and the capacity to lift up to 75 lbs; prior customer service experience is a plus. Competitive hourly pay with tips and benefits.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States.
• Must be able to clear a background and drug screen.
• Must lift up to 75 lbs and push up to 300 lbs on inclines.
• Experience in customer service preferred.
• Able to obtain an airport badge.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll passenger-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place before exit.
• Complete wheelchair or incident reports as needed.
• Follow dispatcher gate orders.

Skills

Customer service

Verbal communication

Written communication

Heavy lifting

Airport badge eligibility

Job description

SP+, a Metropolis Company, is hiring a Wheelchair Assistant to support passengers with mobility at an airport facility in Norfolk, VA. The role involves delivering courteous assistance, safely guiding passengers, and coordinating with airline and airport staff.

The position requires 18+ years old, US work authorization, ability to obtain airport badge, and the capacity to lift up to 75 lbs; prior customer service experience is a plus. Competitive hourly pay with tips and benefits.