Airport Wheelchair Assistant - Passenger Mobility Champion

Metropolis Technologies; Orlando (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Paid time off

Job summary

SP+, a Metropolis Company, is seeking a Wheelchair Assistant to support travelers at an Orlando airport facility. You will assist passengers in wheelchairs, move luggage, and coordinate with airline staff and security teams to ensure smooth, safe transitions through gates and ramps.

Ideal candidates are 18+, authorized to work in the United States, with strong communication skills and a customer-service mindset. Training, background check, and airport badge eligibility are required.

Qualifications

• Must be at least 18 years of age.
• Be authorized to work in the United States.
• Must be able to clear a background and drug screen.
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs.
• Ability to obtain an airport badge.
• Experience in customer service preferred.
• Strong verbal and written communication skills.
• Complete all required training including airport compliance.

Responsibilities

• Push wheelchair passengers to and from gates.
• Roll customer-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and be attentive to each passenger’s needs.
• Maintain professional working relationships with fellow employees, supervisors, managers, airline staff, and airport authorities.
• Exceed customer service standards.
• Carry out other duties as assigned.

Skills

Customer service

Strong communication

Lift 75 lbs

Airport badge eligibility

Job description

SP+, a Metropolis Company, is seeking a Wheelchair Assistant to support travelers at an Orlando airport facility. You will assist passengers in wheelchairs, move luggage, and coordinate with airline staff and security teams to ensure smooth, safe transitions through gates and ramps.

Ideal candidates are 18+, authorized to work in the United States, with strong communication skills and a customer-service mindset. Training, background check, and airport badge eligibility are required.