Airline Customer Services Supervisor Flight Privileges

Envoy Air; Manhattan (KS); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Flight privileges

Training programs

Health and life benefits

Job summary

Envoy Air is seeking a Station Agent to manage day-to-day station operations and to lead front-line teams at U.S. airports. You will coordinate scheduling, training, and safety compliance while ensuring a high level of customer service and on-time performance.

Join a team focused on operational excellence and passenger experience, with benefits and opportunities for career development.

Qualifications

• Minimum age 18.
• High school diploma or GED or equivalent.
• Valid state driver's license; some license restrictions may apply.
• Able to carry, bend, lift and turn with bags up to 75 lbs.
• Flexible to work rotating shifts, including nights and weekends.

Responsibilities

• Coordinate the day-to-day station operations by leading Agents/Clerks to ensure safety and on-time dependability.
• Ensure adequate operational coverage; schedule and manage manpower utilization.
• Maintain a safe, dependable operation and conduct Agent observations.
• Schedule and administer local training including new hire training.
• Investigate and resolve operational and customer service issues.
• Comply with uniform policy and participate in conference calls and station audits.
• Maintain records such as time and attendance and performance.
• Support ramp and customer service duties as needed, including baggage handling and directing aircraft.

Skills

Customer service

Leadership

Safety awareness

Attention to detail

Education

High school diploma or GED

Job description

Envoy Air is seeking a Station Agent to manage day-to-day station operations and to lead front-line teams at U.S. airports. You will coordinate scheduling, training, and safety compliance while ensuring a high level of customer service and on-time performance.

Join a team focused on operational excellence and passenger experience, with benefits and opportunities for career development.