Airline Customer Service & Gate Agent

Delta Airlines; Columbia (SC); Remote; USD 27,552 - 41,328; Full time

Benefits offered by this job

Profit sharing

401(k) up to 9%

PTO & holidays

Medical benefits

Family care

Wellness program

Flight privileges

Career development

Deltaperks

Job summary

Delta Airlines in Columbia, USA, is seeking a Gate Agent to deliver top-tier customer service and ensure smooth travel experiences. You will greet passengers, assist with ticketing and baggage processes, and verify documents in accordance with travel regulations.

Role requires physical work, including lifting up to 70 kg, standing for long periods, and rotating shifts including evenings and holidays. Delta offers competitive pay, benefits, and flight privileges.

Qualifications

• High school diploma or GED or equivalent required.
• Proficiency in English with strong verbal and written communication.
• Basic computer skills and privacy awareness essential.
• Ability to lift items up to 70 kg and perform physically demanding tasks.
• Flexibility to work rotating schedules, evenings, weekends and holidays.

Responsibilities

• Serve as a customer support agent, assisting passengers with ticketing and baggage check-in.
• Greet customers and assist with ticketing and baggage procedures.
• Use systems to issue, print, and reissue tickets and verify passenger documentation.
• Assist with seat availability, gate announcements, boarding procedures, and baggage handling as a Gate Agent.
• Operate equipment to secure aircraft doors and prepare aircraft for departure.

Skills

English communication

Basic computer skills

Privacy compliance

Lifting ability

Flexible schedules

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Delta Airlines in Columbia, USA, is seeking a Gate Agent to deliver top-tier customer service and ensure smooth travel experiences. You will greet passengers, assist with ticketing and baggage processes, and verify documents in accordance with travel regulations.

Role requires physical work, including lifting up to 70 kg, standing for long periods, and rotating shifts including evenings and holidays. Delta offers competitive pay, benefits, and flight privileges.