Ticket & Gate Agent — World‑Class Customer Service

MaziCTools; United States; A distancia; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Delta benefits

Descripción de la vacante

Delta invites applications for a Customer Service Agent to support passengers through ticketing, check-in, and gate processes. You will greet customers, assist with ticketing and baggage handling, and communicate clearly to ensure a smooth travel experience.

The role requires standing for long periods and a focus on safety and service in a fast-paced environment. Responsibilities include assisting passengers, processing tickets, providing information, and collaborating with teams to uphold

Formación

• High School diploma or GED is required.
• Must be proficient in English (oral and written).
• Strong verbal and written communication skills required.

Responsabilidades

• Greet customers and guide them through ticketing and baggage check-in.
• Assist with ticketing, boarding, and gate announcements as needed.
• Maintain safety and security; follow Delta policies and procedures.
• Work a shift within 20 to 40 hours per week, including weekends and holidays.

Conocimientos

English proficiency

Customer service mindset

Strong communication

Educación

High School diploma or GED

Descripción del empleo

Delta invites applications for a Customer Service Agent to support passengers through ticketing, check-in, and gate processes. You will greet customers, assist with ticketing and baggage handling, and communicate clearly to ensure a smooth travel experience.

The role requires standing for long periods and a focus on safety and service in a fast-paced environment. Responsibilities include assisting passengers, processing tickets, providing information, and collaborating with teams to uphold