Airline Account & Operations Leader

Hallmark Aviation Services; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

An airline service company is seeking an experienced Account Manager at the Houston Airport to oversee operational processes and maintain high service standards. The role involves direct supervision of staff, ensuring compliance with service agreements, and training. Candidates should have at least 5 years in the airline industry, with strong leadership and organizational skills. Flexibility in schedule is required, along with proficiency in Microsoft Office. Excellent interpersonal and communication skills are essential.

Qualifications

• 5+ years of Airline Experience preferred.
• Minimum 4 years Airline Supervisor Experience preferred.
• English proficiency required; other languages may be beneficial.

Responsibilities

• Provide hands-on supervision of the staff and delegate workload.
• Ensure cross training and provide new and refresher training for staff members.
• Manage attendance records and ensure appropriate shift coverage.

Skills

Proven Leadership abilities

Excellent interpersonal skills

Customer focus

Problem-solving

Communication skills

Organizational skills

Education

High School Diploma or G.E.D.

Tools

Microsoft Word

Microsoft Excel

Job description

An airline service company is seeking an experienced Account Manager at the Houston Airport to oversee operational processes and maintain high service standards. The role involves direct supervision of staff, ensuring compliance with service agreements, and training. Candidates should have at least 5 years in the airline industry, with strong leadership and organizational skills. Flexibility in schedule is required, along with proficiency in Microsoft Office. Excellent interpersonal and communication skills are essential.