Airline Account Leader: Elevate Client Service & Ops

WilmerHale; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Hallmark Aviation seeks an Airline Account Manager in Boston to provide exceptional service to international airlines at ONT airport. This role involves operational management, maximizing account revenue, and supervising staff.

The ideal candidate has prior airline experience, strong leadership abilities, and exceptional customer service skills. Flexibility in schedule and travel is essential. Join a dedicated team in an exciting industry.

Qualifications

• Previous airline experience required.
• English proficiency is a must, additional languages beneficial.
• Able to stand, bend, and lift up to 70lbs.

Responsibilities

• Lead operational and administrative processes for airline accounts.
• Maximize revenues and ensure service level agreements are met.
• Provide direct customer relations support and supervise staff.

Skills

Leadership abilities

Organizational skills

Interpersonal skills

Customer satisfaction

Problem-solving

Education

High School Diploma or G.E.D.

Tools

Microsoft Office Suite

Attendance Enterprise

Job description

Hallmark Aviation seeks an Airline Account Manager in Boston to provide exceptional service to international airlines at ONT airport. This role involves operational management, maximizing account revenue, and supervising staff.

The ideal candidate has prior airline experience, strong leadership abilities, and exceptional customer service skills. Flexibility in schedule and travel is essential. Join a dedicated team in an exciting industry.