Airline Account Manager & Growth Strategist

Menzies Aviation; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Menzies Aviation in Houston is seeking a Supervisory Operations Officer to direct and coordinate service functions, acting as the primary contact for the assigned customer and liaising with field operations and senior staff.

You will work with the local operations manager to identify problems, research solutions, and communicate necessary information; contribute to strategy, improve service, and ensure safety policies are followed.

Qualifications

• Experience in supervising teams in a service/operations environment.

Responsibilities

• Ensures the effective operation of theoperations by directing and coordinating allservice functions.
• Services as primary point of contact for assigned customer, liaising directly with all levels of the customer's organization including field operation and senior corporate staff.
• Works closely with the local operations manager and general manager to research problems and communicate necessary information.
• Works closely with the customer in determining strategies to maximize service and recommends new business opportunities.
• Has vast knowledge and keeps abreast of assigned airline business.
• Provides support to management in deal negotiations, contract development, and other business development or alliance development projects.
• Reporting and Recording Data using Excel Spread Sheets with Using Micro Formulas
• Represents the Company in a positive manner, modeling ethical business behavior and integrity.
• Reviews records and reports to ascertain data required for planning department operations.
• Assures adherence to safety policies and procedures. Reports all accidents and injuries and investigates ways in which to prevent re-occurrence.
• Maintains effective relations with customers.
• Can meet Company's Attendance standards.
• Other duties may be assigned.
• Travel Required: No.

Job description

Menzies Aviation in Houston is seeking a Supervisory Operations Officer to direct and coordinate service functions, acting as the primary contact for the assigned customer and liaising with field operations and senior staff.

You will work with the local operations manager to identify problems, research solutions, and communicate necessary information; contribute to strategy, improve service, and ensure safety policies are followed.