Aviation Account Manager: Lead, Optimize & Delight Airlines

Hallmark Aviation Services; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading aviation service provider is seeking an Airline Account Manager at LAX airport. The role involves maximizing account revenues, overseeing operational processes, and ensuring high customer satisfaction. Candidates should have strong leadership and organizational skills, previous airline experience, and be proficient in Microsoft Office applications. This position requires effective communication and problem-solving abilities, with a flexible schedule being essential for success.

Qualifications

• Proven leadership abilities and organizational skills.
• Familiarity with the aviation industry or B2B is preferred.
• Committed to customer and client satisfaction.

Responsibilities

• Maximize airline account revenues and profitability.
• Control the budget for labor costs and staffing.
• Oversee employee attendance and ensure shift coverage.

Skills

Leadership abilities

Organizational skills

Customer satisfaction focus

Interpersonal skills

Problem-solving

Effective communication

Education

High School Diploma or G.E.D.

Tools

Microsoft Office Suite

Attendance Enterprise timekeeping system

Job description

A leading aviation service provider is seeking an Airline Account Manager at LAX airport. The role involves maximizing account revenues, overseeing operational processes, and ensuring high customer satisfaction. Candidates should have strong leadership and organizational skills, previous airline experience, and be proficient in Microsoft Office applications. This position requires effective communication and problem-solving abilities, with a flexible schedule being essential for success.