Airline Account Manager - Operations & Staff Leader

WilmerHale; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Hallmark Aviation is looking for an Airline Account Manager for a prestigious airline at our Atlanta, GA location. The role involves leading operational processes and coordinating with clients to ensure high quality standards are met.

A successful candidate will have significant airline experience, proven leadership skills, and a strong focus on customer satisfaction. This position requires effective communication abilities and the capacity to manage staff effectively.

Qualifications

• 5 years of airline experience preferred, with a minimum of 4 years in a supervisory role.
• Ability to work varied hours and handle pressure.
• Must obtain security clearance and pass a background check.

Responsibilities

• Lead the operational and administrative processes for the airline account.
• Manage staffing issues and conduct hiring.
• Oversee customer relations and ensure service quality.

Skills

Leadership abilities

Organizational skills

Communication skills

Customer satisfaction focus

Problem-solving

Education

High School Diploma or G.E.D.

Tools

Microsoft Word

Microsoft Excel

Job description

Hallmark Aviation is looking for an Airline Account Manager for a prestigious airline at our Atlanta, GA location. The role involves leading operational processes and coordinating with clients to ensure high quality standards are met.

A successful candidate will have significant airline experience, proven leadership skills, and a strong focus on customer satisfaction. This position requires effective communication abilities and the capacity to manage staff effectively.