Airline Account Manager - Operations Leader & Staff Growth

Hallmark Aviation Services; Hempfield Township (Westmoreland County); On-site; USD 70,000 - 90,000; Full time

Job summary

Hallmark Aviation Services is looking for a professional Airline Account Manager for a prestigious international airline at our New York (JFK) location. In this role, you will lead the airline's operational and administrative processes while coordinating with the airline client to meet high-quality standards.

The ideal candidate will supervise staff, ensure service level agreements are met, and have solid leadership abilities. A minimum of 5 years of airline experience is preferred, with valid US work authorization required.

Qualifications

• 5 years of airline experience preferred; minimum 4 years of airline supervisor experience preferred.
• Ability to excel under pressure of tight deadlines.
• Valid US work authorization required.

Responsibilities

• Provide hands‑on supervision and delegate workload.
• Ensure account operates according to schedule and service level agreements.
• Recruit, interview, and hire staff.

Skills

Leadership abilities

Interpersonal skills

Customer satisfaction focus

Problem-solving

Computer literacy

Education

High School Diploma or G.E.D.

Tools

Microsoft Word

Microsoft Excel

Job description

Hallmark Aviation Services is looking for a professional Airline Account Manager for a prestigious international airline at our New York (JFK) location. In this role, you will lead the airline's operational and administrative processes while coordinating with the airline client to meet high-quality standards.

The ideal candidate will supervise staff, ensure service level agreements are met, and have solid leadership abilities. A minimum of 5 years of airline experience is preferred, with valid US work authorization required.