Airline Account Manager: Lead Ops & Client Relations

LPR Construction Co.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hallmark Aviation is seeking an Airline Account Manager for our Atlanta, GA location. The role leads airline operations and administration, coordinating with the client/station manager to meet high standards.

The position requires leadership, staff development, customer focus, and strong communication skills. Proficiency in Word, Excel, and ticketing is expected, with flexibility for varied hours and shift coverage.

Qualifications

• Leadership and organizational skills are required.
• Staff development and coaching experience preferred.
• Strong customer-focused approach and problem-solving ability.
• Excellent written and verbal communication skills.
• Roster planning and scheduling experience is essential.
• Microsoft Word/Excel and ticketing experience required.

Responsibilities

• Provide hands-on supervision of staff and delegate workload.
• Provide direct customer relations support.
• Ensure operations meet schedule and service level agreements.
• Recruit, interview, and hire staff.
• Oversee manpower planning and leadership development.
• Ensure cross training and ongoing staff training.

Skills

Leadership

Interpersonal skills

Staff development

Customer focus

Communication

Roster planning

Problem solving

Time management

Flexibility

Computer literacy

Education

High School Diploma or GED

Age 18+

Tools

Word

Excel

Typing

Ticketing

Job description

Hallmark Aviation is seeking an Airline Account Manager for our Atlanta, GA location. The role leads airline operations and administration, coordinating with the client/station manager to meet high standards.

The position requires leadership, staff development, customer focus, and strong communication skills. Proficiency in Word, Excel, and ticketing is expected, with flexibility for varied hours and shift coverage.