Shop Laborer

LPR Construction Co.; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hallmark Aviation is seeking an Airline Account Manager for our Atlanta, GA location. The role leads airline operations and administration, coordinating with the client/station manager to meet high standards.

The position requires leadership, staff development, customer focus, and strong communication skills. Proficiency in Word, Excel, and ticketing is expected, with flexibility for varied hours and shift coverage.

Qualifications

• Leadership and organizational skills are required.
• Staff development and coaching experience preferred.
• Strong customer-focused approach and problem-solving ability.
• Excellent written and verbal communication skills.
• Roster planning and scheduling experience is essential.
• Microsoft Word/Excel and ticketing experience required.

Responsibilities

• Provide hands-on supervision of staff and delegate workload.
• Provide direct customer relations support.
• Ensure operations meet schedule and service level agreements.
• Recruit, interview, and hire staff.
• Oversee manpower planning and leadership development.
• Ensure cross training and ongoing staff training.

Skills

Leadership

Interpersonal skills

Staff development

Customer focus

Communication

Roster planning

Problem solving

Time management

Flexibility

Computer literacy

Education

High School Diploma or GED

Age 18+

Tools

Word

Excel

Typing

Ticketing

Job description

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious Airline for our Atlanta, GA (ATL) Location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

DEPARTMENT: Atlanta, GA (ATL)

REQUIREMENTS AND SKILLS NEEDED:

• Proven LEADERSHIP abilities and ORGANIZATIONAL skills
• Excellent interpersonal, coaching and counseling skills
• Understand that staff development is a leader’s responsibility
• Self-driven focus on Customer and Client satisfaction
• Ability to excel under pressure of meeting extreme deadlines
• Able to communicate effectively, both verbally and in writing
• Experienced in planning a roster and monitoring work schedules
• Able to solve daily problems and make quick decisions within the operation
• 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
• Flexible and able to promote positive attitudes from subordinates
• Computer Software (Word & Excel), typing, and ticketing experience
• Able to work varied hours

SPECIFIC DUTIES INCLUDE:

• Provide hands-on supervision of the staff and delegate workload
• Provide direct customer relations support
• Ensure that account operates according to schedule and service level agreements
• Recruit, interview, and hire staff
• Oversee the long-term analysis of manpower needs, groom potential leaders
• Ensure cross training as well as provide new and refresher training for staff members
• Manage attendance records and ensure appropriate shift coverage
• Handle discipline and motivation issues
• Process promotion, demotion and termination paperwork
• Enforce safety, security, and grooming standards
• Administer performance reward programs
• Control the budget for labor costs and allocation

Essential Requirements:

• Previous Airline Experience
• At least 18yrs old, with a High School Diploma or G.E.D.
• English required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures

Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency

Professional demeanor and exceptional presentation
Flexible schedule & availability
Background Check, Fingerprinting required
Drug Screen required on day of hire