Aircraft Appearance Operations Lead

Hhs-34be6538; Phoenix (AZ); On-site; USD 63,000 - 77,000; Full time

Job summary

HHS Aviation is seeking a friendly, compassionate leader to join our aviation services team at Phoenix Sky Harbor International Airport. You will oversee aircraft appearance operations, including safety, servicing, and cleaning, while effectively managing a diverse team.

You will recruit and develop staff, monitor KPIs, resolve customer issues, and ensure compliance with FAA/OSHA standards. The role requires relocation for promotion opportunities and flexibility to work nights, weekends, and

Qualifications

• 2 to 5 years of management experience.
• Ability to work a flexible schedule including nights, weekends and holidays.
• Valid driver's license with clear MVR and relocation openness.

Responsibilities

• Oversee aircraft appearance operations, including safety, servicing and cleaning.
• Lead, motivate, and manage team to meet SLAs with customers.
• Resolve customer issues with tact and diplomacy.
• Ensure safety and security processes per HHS standards.
• Recruit and develop team members and provide coaching as needed.
• Monitor KPIs and take corrective actions when required.
• Plan resources and optimize scheduling to meet workloads.
• Coordinate with customers and manage contract requirements.

Skills

Interpersonal

Communication

Customer Service

Professionalism

Decision Making

Proactivity

Team Player

Business Ethics

Organization

Job description

HHS Aviation is seeking a friendly, compassionate leader to join our aviation services team at Phoenix Sky Harbor International Airport. You will oversee aircraft appearance operations, including safety, servicing, and cleaning, while effectively managing a diverse team.

You will recruit and develop staff, monitor KPIs, resolve customer issues, and ensure compliance with FAA/OSHA standards. The role requires relocation for promotion opportunities and flexibility to work nights, weekends, and