Airport Floor Operations Leader

Fountain; Phoenix (AZ); On-site; USD 52,000 - 56,000; Full time

Job summary

A leading airport operations firm is seeking an Assistant Operations Manager to oversee daily operations at Phoenix Sky Harbor International Airport. The candidate will lead teams in a fast-paced environment, focusing on security and customer service. Responsibilities include managing team performance, coaching staff, and ensuring compliance with policies. Ideal applicants have 1-2 years of leadership experience in customer-facing roles and strong communication skills. The position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 1-2 years of leadership experience in a customer-facing operation such as retail or hospitality.
• Excellent interpersonal and communication skills to motivate and mentor.
• Ability to manage multiple priorities in a changing environment.

Responsibilities

• Manage daily operations and team performance at the airport.
• Ensure compliance with CLEAR and TSA policies and procedures.
• Coach and train team members to achieve sales and service goals.

Skills

Leadership experience

Interpersonal communication

Organizational skills

Technical proficiency

Ability to multitask

Job description

A leading airport operations firm is seeking an Assistant Operations Manager to oversee daily operations at Phoenix Sky Harbor International Airport. The candidate will lead teams in a fast-paced environment, focusing on security and customer service. Responsibilities include managing team performance, coaching staff, and ensuring compliance with policies. Ideal applicants have 1-2 years of leadership experience in customer-facing roles and strong communication skills. The position offers a dynamic work environment with opportunities for professional growth.