Aircraft Appearance Operations Lead

Hhs, Llc; Boston (MA); Hybrid; USD 54.000 - 66.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoingTraining

Zusammenfassung

HHS Aviation in Boston, MA is seeking an experienced Aircraft Appearance Duty Manager to lead on-ground appearance operations at Boston Logan International Airport. You will oversee safety, servicing, cleaning, and a team to meet service levels with customers.

Bring 2–5 years of management experience, FAA/OSHA awareness, budget responsibility, and contract negotiation skills. You will recruit, train, schedule, and foster an open-door culture while ensuring high standards of professionalism.

Qualifikationen

• 2 to 5 years of management experience.
• Flexible schedule including nights, weekends, and holidays.
• Valid driver's license and a clear MVR.
• FAA and OSHA regulations knowledge.
• Budgetary and financial responsibilities; contract negotiation.
• Willing to relocate for promotion opportunities.

Aufgaben

• Oversee aircraft appearance operations, safety, servicing, and cleaning.
• Lead, motivate, and manage team to meet SLAs with customers.
• Resolve customer issues with tact and diplomacy.
• Recruit, hire, and train team members; manage KPIs and schedules.
• Plan efficient use of resources and monitor training as needed.

Kenntnisse

Interpersonal Skills

Communication

Customer Service

Professionalism

Decision Making

Proactivity

Team Player

Business Ethics

Organization

Tools

Word Processing

Spreadsheets

Email

Ordering Platforms

Jobbeschreibung

HHS Aviation in Boston, MA is seeking an experienced Aircraft Appearance Duty Manager to lead on-ground appearance operations at Boston Logan International Airport. You will oversee safety, servicing, cleaning, and a team to meet service levels with customers.

Bring 2–5 years of management experience, FAA/OSHA awareness, budget responsibility, and contract negotiation skills. You will recruit, train, schedule, and foster an open-door culture while ensuring high standards of professionalism.