Aircraft Appearance Operations Lead

HHS, LLC; Phoenix (AZ); Presencial; USD 63.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid time off (vacation and sick)

Medical, dental, and vision insurance

401(k) with employer match

Employee Assistance Program (EAP)

Career development and ongoing培训

Descripción de la vacante

HHS Aviation is seeking a capable leader to oversee aircraft appearance operations at Phoenix Sky Harbor International Airport. You will guide safety, servicing, and cleaning, while managing a team to meet SLAs with customers.

Responsibilities include team leadership, process improvements, contract understanding, and coordinating training. A flexible schedule and relocation opportunities support career growth in a dynamic airport environment.

Formación

• 2 to 5 years of management experience.
• Ability to work a flexible schedule that may include nights, weekends, and holidays.
• Have a valid driver’s license and a clear MVR.
• Extensive airport operational experience and a working knowledge of budgetary/financial responsibilities.
• Knowledge of FAA and OSHA regulations.

Responsabilidades

• Take full responsibility for delivering effective aircraft appearance operations to our customers.
• Lead, motivate, and manage team members to deliver on SLAs with customers.
• Resolve customer service issues promptly with tact and diplomacy.
• Proactively manage safety and security processes to comply with operating standards.
• Recruit and hire new team members to meet service requirements.
• Understand contract requirements and customer expectations.
• Monitor training of team members and develop performance improvements as needed.
• Plan efficient use of resources by analyzing equipment and staff schedules.

Conocimientos

Interpersonal skills

Communication

Customer service

Professionalism

Decision making

Proactivity

Team player

Business ethics

Organization

Educación

Herramientas

Word processing

Spreadsheets

Email platforms

Ordering platforms

Descripción del empleo

HHS Aviation is seeking a capable leader to oversee aircraft appearance operations at Phoenix Sky Harbor International Airport. You will guide safety, servicing, and cleaning, while managing a team to meet SLAs with customers.

Responsibilities include team leadership, process improvements, contract understanding, and coordinating training. A flexible schedule and relocation opportunities support career growth in a dynamic airport environment.