Air Freight Road Operations Agent

AIT Worldwide Logistics, Inc.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

27.5 holiday days per year

Pension plan

Online learning library

Employee support programs

Five volunteer hours per year

Exclusive discounts via Deel

Job summary

AIT Worldwide Logistics in Chicago, IL seeks an Operations Agent (Road) to coordinate the day-to-day import/export of air freight shipments, qualify customer requirements, prepare quotations, set schedules, and liaise with customers, carriers and ports to keep departures and arrivals on time.

You will handle documentation, tracking, and problem resolution, ensure compliance with regulations and dangerous goods rules, and support local sales teams.

Qualifications

• 2+ years of experience as an air freight forwarder.
• Fluency in English and Dutch is required.
• Able to work in a fast-paced environment.
• Strong documentation and data-entry skills.
• Knowledge of regulations and dangerous goods is preferred.

Responsibilities

• Coordinate day-to-day import/export of shipments and ensure customer requirements are met.
• Prepare profitable quotations accurately and timely.
• Set shipping schedules and communicate with customers, carriers and ports.
• Track shipments and communicate delays or issues to customers and partners.
• Ensure compliance with all regulations and DG requirements.
• Assist with billing, data entry and filing to ensure month-end closure.

Skills

Attention to detail

Problem Solving

English fluency

Dutch fluency

Fast-paced environment

Tools

CargoWise

Job description

AIT Worldwide Logistics in Chicago, IL seeks an Operations Agent (Road) to coordinate the day-to-day import/export of air freight shipments, qualify customer requirements, prepare quotations, set schedules, and liaise with customers, carriers and ports to keep departures and arrivals on time.

You will handle documentation, tracking, and problem resolution, ensure compliance with regulations and dangerous goods rules, and support local sales teams.