Air Freight Operations Specialist (Export/Import)

YUSEN LOGISTICS CO; United States; Remote; USD 40,000 - 43,000; Full time

Benefits offered by this job

25 days holiday

Volunteer leave

Cycle to work

Health plan

Eye test

Overtime pay

Job summary

Yusen Logistics is seeking an Air Export - Import Operator to coordinate end-to-end air shipments, including aerospace and time-critical consignments. You will prepare documentation, manage customs declarations in CargoWise, and liaise with airlines, hauliers, and customers to meet service levels.

The role emphasizes accuracy, customer service, and proactive problem solving, with a Monday–Friday schedule at our Manchester site and a salary of £30,000–£32,000 per year, plus generous benefits.

Qualifications

• Experience in air export and import operations.
• ,

Responsibilities

• Manage Aerospace, AOG (Aircraft on Ground), and time-critical shipments in accordance with customer SOPs, contractual requirements, and agreed service levels
• Coordinate with airlines, handling agents, hauliers, customers, and overseas offices to ensure smooth shipment execution.
• Accurately prepare and issue all export and import documentation, including MAWB, HAWB, manifests, labels, and supporting shipping documents.
• Complete export and Import customs declarations using CargoWise in accordance with HMRC requirements, customer instructions, and company procedures.
• Obtain competitive carrier rates and prepare customer quotations using Cargo One.
• Identify opportunities to improve shipment profitability and margin performance
• Ensure all customer enquiries, requests, and concerns are managed professionally and within agreed timescales.
• Build and maintain strong customer relationships through proactive communication and service delivery.

Skills

Air export

Air import

Documentation

CargoWise

Cargo One

Customer service

MS Office

Time management

Attention to detail

Problem solving

Stakeholder mgmt

Aerospace shipments

Job description

Yusen Logistics is seeking an Air Export - Import Operator to coordinate end-to-end air shipments, including aerospace and time-critical consignments. You will prepare documentation, manage customs declarations in CargoWise, and liaise with airlines, hauliers, and customers to meet service levels.

The role emphasizes accuracy, customer service, and proactive problem solving, with a Monday–Friday schedule at our Manchester site and a salary of £30,000–£32,000 per year, plus generous benefits.