Air Freight Gateway Lead

JAS Worldwide; Los Angeles (CA); On-site; USD 110,000 - 120,000; Full time

Job summary

JAS Forwarding (USA), Inc. in Los Angeles leads Air Gateway import and export operations, delivering service excellence to internal branches, overseas partners, and external stakeholders.

The Gateway Manager develops strategies to improve efficiency, supervises staff, negotiates with carriers, and ensures compliance with policies and regulations. This position highlights leadership and operational excellence within a global logistics network.

Qualifications

• Strong knowledge of air freight forwarding and gateway operations.
• Proven leadership and team development skills.
• Experience managing KPIs and driving operational performance.
• Knowledge of budgeting, cost control, and financial management.
• Proficiency with Microsoft Office Suite and transportation systems.

Responsibilities

• Lead and manage all Air Gateway import and export operations in accordance with JAS policies, procedures, and established best practices.
• Ensure the highest levels of service quality and operational performance are delivered to internal branch customers, overseas partners, and external stakeholders.
• Develop and execute operational strategies to improve efficiency, productivity, and cost management within the gateway operation.
• Oversee scheduled consolidation services and ensure timely, accurate movement of freight to domestic and international destinations.
• Coordinate export consolidations and provide operational support and communication to U.S. stations and global network partners.
• Build and maintain strong relationships with airlines, carriers, and service providers to support capacity requirements and service objectives.
• Negotiate pricing, service agreements, and operational parameters with carriers to support gateway and organizational goals.
• Monitor carrier performance and ensure service failures are promptly addressed, communicated, and documented.
• Implement, maintain, and improve operational procedures, communication standards, and customer service processes.
• Manage departmental budgets and support financial objectives through cost control and operational optimization.
• Partner with Operations, Finance, Human Resources, and Compliance teams to effectively resolve operational, personnel, and administrative matters.
• Ensure compliance with company policies, regulatory requirements, security protocols, and work instructions.
• Analyze operational metrics and develop action plans to drive continuous improvement and performance excellence.
• Perform additional duties and special projects as assigned.

Skills

Air gateway operations

Leadership

Cost control

Analytical thinking

Communication skills

Carrier management

Education

Bachelor's degree in Business/Logistics/Transportation

Tools

Microsoft Office

Transportation systems

Job description

JAS Forwarding (USA), Inc. in Los Angeles leads Air Gateway import and export operations, delivering service excellence to internal branches, overseas partners, and external stakeholders.

The Gateway Manager develops strategies to improve efficiency, supervises staff, negotiates with carriers, and ensures compliance with policies and regulations. This position highlights leadership and operational excellence within a global logistics network.