Air Export Coordinator — Onsite Logistics & Compliance

Forward Air Corp.; Euless (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base pay

Health, dental, vision insurance

401(k) with company match

Employee stock purchase program

Paid time off

Job summary

Forward Air Corp. in Texas is seeking an Export Coordinator for Air to coordinate international shipments, bookings and documentation while ensuring on-time departures and compliance.

The role emphasizes organization, communication, and accuracy, with CargoWise experience and knowledge of air freight concepts. This is an on-site role with collaboration across customers, carriers and internal teams.

Qualifications

• High School Diploma or GED required; undergraduate degree in logistics, supply chain, business, or related field preferred.
• Prior experience in logistics, transportation, or related operations roles.
• Basic understanding of air freight and international shipping concepts preferred.
• Experience with CargoWise or similar TMS/forwarding tools or demonstrated ability to learn systems quickly.
• Strong organizational and communication skills.
• Strong attention to detail and time‑management skills.

Responsibilities

• Assist with coordinating air export shipments from booking through departure under established procedures.
• Prepare and process air export documentation, including air waybills, invoices, and packing lists.
• Enter and maintain shipment data accurately in CargoWise and other systems.
• Track shipment milestones and update internal systems and customers with status information.
• Communicate with airlines, trucking providers, warehouses, and overseas agents to support shipment execution.
• Follow export compliance requirements, airline rules, and internal SOPs.
• Identify documentation discrepancies or shipment issues and elevate to senior team members for resolution.
• Support rate entry, charge validation, and billing accuracy as directed.
• Respond to customer inquiries related to shipment status and documentation.
• Maintain organized and accurate shipment records.
• Support team workflows during peak volumes or service disruptions.
• All other duties as assigned to meet evolving business needs.

Skills

Air freight knowledge

Organizational skills

Communication skills

Time management

Attention to detail

Microsoft Office

Education

High School Diploma or GED

Undergraduate degree in logistics or related field (preferred)

Tools

CargoWise

Microsoft Office 365

Job description

Forward Air Corp. in Texas is seeking an Export Coordinator for Air to coordinate international shipments, bookings and documentation while ensuring on-time departures and compliance.

The role emphasizes organization, communication, and accuracy, with CargoWise experience and knowledge of air freight concepts. This is an on-site role with collaboration across customers, carriers and internal teams.