On-Site Time-Critical Air Logistics Coordinator

Forward Air Corp.; Los Angeles (CA); On-site; USD 62,000 - 85,000; Full time

Benefits offered by this job

Competitive base pay

Health insurance

401(k) with company match

Paid time off

Job summary

Forward Air Corp. is seeking a Time Critical Logistics Coordinator to facilitate domestic and international air freight and act as a liaison among customers, carriers, customs authorities, and internal teams.

Responsibilities include managing end-to-end forwarding, data entry in CargoWise, and maintaining compliance with import/export regulations while delivering exceptional service in a fast-paced setting.

Qualifications

• 2+ years of direct experience in freight forwarding.
• Experience in import operations, customs brokerage, and international logistics preferred.

Responsibilities

• Coordinate domestic and international freight shipments across air transportation modes.
• Manage end-to-end forwarding process from initiation to final delivery.
• Own shipment process in CargoWise including data entry, scheduling, routing, and costing.
• Ensure SOPs and KPIs are adhered to.
• Prepare and review shipping documents (bills of lading, invoices, packing lists, airway bills).
• Communicate shipment status with customers, carriers, and internal teams.
• Track freight movements and ensure timely delivery and customs clearance.
• Support import/export compliance and customs clearance activities.
• Identify and resolve delays, discrepancies, and holds.
• Assist with carrier selection, routing decisions, and cost-effective solutions.

Skills

Communication

Multitasking

Customer service

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

CargoWise TMS

Microsoft 365 (Outlook/Word/Excel)

Job description

Forward Air Corp. is seeking a Time Critical Logistics Coordinator to facilitate domestic and international air freight and act as a liaison among customers, carriers, customs authorities, and internal teams.

Responsibilities include managing end-to-end forwarding, data entry in CargoWise, and maintaining compliance with import/export regulations while delivering exceptional service in a fast-paced setting.