Air Export Coordinator - Client-Facing, Remote 3 Days/Week

LHH; Annapolis (MD); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

PTO

Sick days

401k match

Job summary

LHH is seeking an Operations Coordination Specialist to manage international air freight logistics, domestic shipments, and air charter operations from Annapolis, MD. This role emphasizes clear client communication, timely scheduling, and high-quality service across our logistics network.

Key duties include securing competitive quotes, coordinating bookings, tracking shipments, and maintaining partner relationships.

Qualifications

• Associate’s degree or equivalent in logistics, supply chain, or related field.
• Minimum of 1 year of relevant experience; familiarity with air freight or cargo operations is a plus.
• Strong verbal and written communication skills for client interaction and internal coordination.
• Basic math proficiency for rate calculations and logistics planning.
• Analytical mindset with the ability to interpret instructions and solve operational challenges.
• Proficiency in Microsoft Outlook, Word, and Excel; experience with documentation software is advantageous.
• Sales experience is beneficial but not required.
• Must be a U.S. citizen and eligible for security clearance.

Responsibilities

• Serve as the primary liaison for both new and existing clients, ensuring seamless communication and support.
• Provide clients with competitive rate quotes, booking assistance, shipment coordination, and real-time tracking updates.
• Maintain consistent communication with clients and third-party partners regarding shipment status and logistics.
• Support business development by nurturing existing client relationships and identifying new opportunities.
• Occasionally oversee cargo operations on-site to ensure proper handling and compliance.
• Perform additional tasks as assigned to support operational excellence.

Skills

Communication

Attention to detail

Analytical thinking

Logistics knowledge

Education

Associate’s degree in logistics or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

LHH is seeking an Operations Coordination Specialist to manage international air freight logistics, domestic shipments, and air charter operations from Annapolis, MD. This role emphasizes clear client communication, timely scheduling, and high-quality service across our logistics network.

Key duties include securing competitive quotes, coordinating bookings, tracking shipments, and maintaining partner relationships.