Air Cargo Documentation & Compliance Specialist

aiTWorks; New York (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D

JAL travel benefits

401(k) plan

Paid time off

Job summary

aiTWorks is seeking a Cargo Service Representative at JFK International Airport (Cargo Building) to supervise entrustment staff and ensure safe cargo preparation through DG inspections and weight confirmations. The role emphasizes documentation over physical handling, with duties including AWB processing and regulatory compliance.

The position requires U.S. work authorization, CBP clearance eligibility, and 2+ years of experience.

Qualifications

• Must possess valid U.S. work authorization.
• CBP clearance eligibility required.
• 2+ years of professional experience preferred.

Responsibilities

• Supervise entrustment staff to ensure quality assurance up to specified standards.
• Coordinate buildup of pallets with entrustment staff in accordance with cargo regulations.
• Reconfirm final weights of pallets.
• Oversee inspections by agencies such as Customs and Border Protection.
• Input final weights into database to plan aircraft loading space allotment.
• Provide customer service for inquiries regarding inbound shipments.
• Create reports and maintain inventory as necessary.
• AWB/cargo acceptance and verification of shipment documents; monitor emails and take actions.
• Assist customers and freight forwarders.
• Resolve delayed, damaged or missing cargo issues.
• Follow airline safety, security and cargo regulations.

Skills

English communication

Interpersonal skills

Organizational skills

Time management

Customer service

Microsoft Office

Google Workspace

DG Test

Education

High school diploma or equivalent

Driver license

Tools

Microsoft Office Suite

Google Workspace

Job description

aiTWorks is seeking a Cargo Service Representative at JFK International Airport (Cargo Building) to supervise entrustment staff and ensure safe cargo preparation through DG inspections and weight confirmations. The role emphasizes documentation over physical handling, with duties including AWB processing and regulatory compliance.

The position requires U.S. work authorization, CBP clearance eligibility, and 2+ years of experience.